The Baby Box FAQ'S (Frequently Asked Questions)

Here we provide answers and questions to some of the most FAQs (frequently asked questions) we have received here at The Baby Box.

1)    What are your main product ranges?

Our main product ranges are summarised at our collections page. In particular, look out for our ranges of baby gifts, baby clothing and baby accessories.

View our bestsellers, which will include products such as baby bibs, baby blankets, baby Christmas stockings, baby loungewear, baby robes, baby pyjamas, baby vests as well as accessories and blankets for pets.

Whether you are a parent looking for great products for your children or friends/family looking to buy great affordable gifts The Baby Box is a great place to shop and browse.

2)    Where should I leave my personalisation note?

Simply head into your cart after you have added an item to it, and you will find a box entitled 'Special instructions for seller', write your note in this box!

3)    How much does personalisation cost?

Personalisation through embroidery or printing is free for all of our items, as we believe that all little ones deserve special gifts! For further details about personalisation please visit our dedicated web page at

4)    What are the delivery options?

We currently offer Standard UK Delivery at £3.95. For international customers, shipping costs £20.

5)    How do I get free delivery?

To claim free delivery, you must spend a minimum of £15.

6)    How do I contact The Baby Box?

Our contact details are:

We very much look forward to hearing from you!

7)    Where is your Privacy Policy?

You can find our Privacy Policy, which details our commitment to your privacy and security as well as our use of cookies here -

8)    Where are your Terms of Service?

You can find our Terms of Service for using this website here -

Send us your own questions

If you have any additional questions you would like answers to here are your options:

  1. Contact us using the contact details we have listed higher up on this page
  2. Visit our blog, where we may have already answered the question within an article. If when you contact us, we do not have an existing article we may well choose to write a new one!